KnackLabs

Proof, not promises

Every engagement below is real - generalized to protect client confidentiality, but the problem, the approach, and the outcome are exactly what happened. Below that: the products we've built to run our own delivery.

Case studies

7 engagements across Digital, Data, and AI.

Public sector · Data & AI01

20 years of venue data, unified overnight

Multi-venue public facilities operator

The problem

Two decades of operational data for a portfolio of major venues sat siloed across disconnected legacy systems. Leadership had no cross-venue view of P&L, budget, or attendance - every report was assembled by hand.

Our approach

Consolidated the full historical dataset into a governed Microsoft Fabric Lakehouse, built automated ETL pipelines to structure it, then layered Power BI dashboards on top with a data-governance model for long-term auditability.

Reporting time cut from days to minutes

20+ yrsdata consolidated

6+venues unified

Days → minreporting cycle

Transportation · Predictive AI02

Forecasting demand for a regional operator

Regional transportation operator

The problem

Flight schedules, passenger loads, cargo, fuel, and revenue lived in disconnected systems. Pricing and routing decisions were made reactively from stale summaries, and different teams reported conflicting numbers.

Our approach

Built a purpose-made predictive analytics platform: unified every data source into one reporting layer, trained ML forecasting models for demand and revenue by route, and shipped dynamic-pricing tools plus real-time executive dashboards.

Reactive reporting replaced with live forecasting

5+sources unified

LiveML forecasting

3stakeholder groups

FinTech · Full-stack SaaS03

One platform, three very different users

Lending platform operator

The problem

Borrowers, brokers, and administrators each needed a fundamentally different workflow. Without a shared platform, every handoff between them was manual, pricing models were static, and compliance oversight didn't scale.

Our approach

Architected a single AI-powered SaaS platform with role-specific experiences for all three user types, plus an ML-driven pricing engine for dynamic loan recommendations - built on React, Node.js, Python, and Azure.

Manual handoffs eliminated, one login for every role

3user roles

AI/MLpricing engine

Azurecloud native

Marketplace · Web & mobile04

Zero to production across web, iOS, and Android

Ticket marketplace operator

The problem

No existing technology foundation, in a price-sensitive market where real-time pricing decisions determine profitability - and no way to track inventory across events and channels in one place.

Our approach

Delivered a complete full-stack platform from scratch: responsive web app, native iOS and Android apps, an ML pricing-inference engine reading live market signals, and a back-office portal for inventory and reporting.

Live across three platforms in under six months

< 6 moto launch

3platforms shipped

Livepricing engine

Real estate · Web platform05

A search-first property platform, built for one market

Regional real estate technology company

The problem

Legacy listing tools were fragmented and slow, with no unified way to manage listings, buyer inquiries, and agent workflows - and search wasn't tuned to how local buyers actually look for property.

Our approach

Built a full-stack web platform with geo-filtered search, an agent portal for listings and lead tracking, and buyer-facing tools for comparison and saved searches - mobile-first, with local market data integrated in.

Agents and buyers moved off manual processes onto one platform

6 moend to end delivery

Mobile-firstdesign

Livemarket data feed

Corporate · Web modernization06

One design system, six outdated sites

Multi-company group portfolio

The problem

A group of companies under one umbrella ran on outdated, inconsistent websites - different CMS platforms, different code stacks, no shared design system, so every update meant duplicated effort across teams.

Our approach

Built one shared design system and component library, then rebuilt each company site on a unified modern stack with a CMS non-technical staff could update directly - coordinating delivery across every brand in parallel.

Every site modernized and launched in one coordinated engagement

6 mofull portfolio

1shared design system

Self-serveCMS for staff

Wellness · Booking platform07

Replacing phone-and-email booking with self-service

Fitness and yoga studio operator

The problem

Class booking ran entirely on phone and email - causing double-bookings and heavy administrative load - with no self-service way for members to view schedules, book classes, or manage their accounts.

Our approach

Built a member-facing booking portal with real-time schedules and instant confirmation, an instructor dashboard for rosters and attendance, a studio admin panel for class and waitlist management, and integrated payments for packs and memberships.

Manual phone and email booking fully replaced with self-service

Self-servemember portal

Liveinstructor dashboard

Automatedpayments & renewals

Proprietary AI products

Internal platforms we've built and use to run our own delivery - not just client work.

KnackAnalytics

Live

Enterprise Analytics & Business Intelligence

A unified analytics platform purpose-built for venue operators and aviation companies - consolidating multi-source operational data into real-time executive dashboards.

Microsoft Fabric Lakehouse data foundation
Power BI executive dashboard suite
Cross-venue P&L and performance reporting
Flight demand forecasting & revenue analytics
Automated ETL pipelines with data governance
Self-service reporting for non-technical users

KnackHire

Active

AI-Powered IT Talent Acquisition

An intelligent recruitment and candidate matching platform designed for IT staffing - leveraging AI to match candidates to roles, automate screening, and streamline hiring workflows.

AI-driven candidate-to-role matching engine
Automated resume screening & skills assessment
Interview scheduling & pipeline management
Compliance tracking (E-Verify, background checks)
Client portal for requisition and status tracking

KnackVibes

In development

AI-Powered Social Media Automation

An AI-enabled content management and social media automation platform - enabling businesses to create, schedule, and publish content across LinkedIn, Facebook, and Instagram from a single dashboard.

AI-generated content creation for social posts
Multi-platform publishing: LinkedIn, Facebook, Instagram
Smart auto-scheduling based on engagement data
Content calendar management & campaign planning
Post performance analytics & engagement tracking

KnackReach

Active

AI-Powered Email Campaigning & Outreach

A proprietary AI email campaigning platform - enabling businesses to build, personalize, automate, and track targeted email outreach campaigns at scale, with sequencing built for B2B and government outreach.

AI-powered email content generation & personalization
Multi-step campaign sequencing with smart follow-ups
Audience segmentation & targeted list management
Real-time open, click, and reply rate analytics
A/B testing for subject lines and email content
CRM integration for pipeline tracking & lead scoring

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